Privacy Policy

Introduction

Vivant Corporation (“Vivant,” “we,” “us,” or “our”) is committed to safeguarding your privacy and ensuring the protection of your personal data. This Privacy Policy outlines our practices regarding the collection, use, storage, and disclosure of your personal information in compliance with Republic Act No. 10173, known as the Data Privacy Act of 2012, and other relevant Philippine laws.

Scope

This policy applies to all personal data collected from our clients, partners, employees, website visitors, and other stakeholders through various channels, including our website, electronic communications, and offline interactions.

Collection of Personal Data

We may collect the following types of personal data:

  • Personal Information: Full name, contact details (address, email, phone number), date of birth, and other identifiers.

  • Sensitive Personal Information: Government-issued identification numbers, marital status, health records, and other sensitive data as defined by law.

  • Financial Information: Bank account details, credit card information, and payment records.

  • Technical Data: IP addresses, browser types, operating systems, and other technical information collected through cookies and similar technologies when you access our website.

Use of Personal Data

Your personal data may be used for the following purposes:

  • Service Delivery: To provide, operate, and maintain our products and services.

  • Communication: To contact you regarding inquiries, requests, or transactions.

  • Marketing: To send promotional materials, newsletters, and other communications about our services and events.

  • Compliance: To adhere to legal obligations and regulatory requirements.

  • Security: To protect against fraud, unauthorized transactions, and other illegal activities.

Sharing of Personal Data

We may share your personal data with:

  • Affiliates and Subsidiaries: Within the Vivant group of companies for legitimate business purposes.

  • Service Providers: Third-party vendors and partners who perform services on our behalf, subject to confidentiality agreements.

  • Legal Authorities: When required by law or to protect our rights and interests.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. After the retention period, we will securely dispose of or anonymize your personal data.

Data Security

We implement appropriate organizational, technical, and physical measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Your Rights

In accordance with the Data Privacy Act of 2012, you have the following rights:

  • Right to Be Informed: To know how your personal data is being processed.

  • Right to Access: To request access to your personal data.

  • Right to Rectification: To correct inaccuracies or errors in your personal data.

  • Right to Erasure: To request the deletion of your personal data, subject to legal constraints.

  • Right to Object: To object to the processing of your personal data.

  • Right to Data Portability: To obtain a copy of your personal data in a portable format.

  • Right to File a Complaint: To lodge a complaint with the National Privacy Commission if you believe your rights have been violated.

Contact Information

For any inquiries or concerns regarding this Privacy Policy or the processing of your personal data, please contact our Data Protection Officer:

  • Email: dpo@vivant.com.ph

  • Address: 9th Floor,  OITC 3 Oakridge Business Park, AS Fortuna St., Banilad, Mandaue City, Cebu 6014

  • Phone: +63 32 234 2256

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on our website with an updated revision date.